In Salesforce. com, a word or short phrases that users can associate with most records to describe and organise their data in a personalised way. Administrators can enable tags for accounts, activities, assets, campaigns, cases, contacts, contracts, dashboards, documents, events, leads, notes, opportunities, reports, solutions, tasks, and any custom objects (except relationship group members) Tags can also be accessed through the Web services API.

In Salesforce CRM Content, a descriptive label that helps classify and organise content across workspaces. Users can view a list of all files or Web links that belong to a particular tag or philtre search results based on a tag or tags.