touchpoint
A contact point between an enterprise and its customers. Touchpoints may occur in any channel (e.g., via phone, the Web or direct contact with a salesperson).
- Parte del discurso: noun
- Industria/ámbito: Tecnología
- Categoría: Tecnología de la información
- Company: Gartner
0
Other terms in this blossary
Creador
- consultant
-
(Gold) 1811 puntos - 100% positive feedback
(New York - NY, United States)
