A professional who directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment. Responsibilities include:

• Establishes standards and procedures for work of housekeeping staff, and plans work schedules to ensure adequate service.
• Inspects and evaluates physical condition of establishment, and submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Periodically inventories supplies and equipment.
• Reads trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment.
• Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates employees performance and working relationship.
• Maintains records and prepares periodic activity and personnel reports for review by management.
• Coordinates activities with those of other departments.
• May select and purchase new furnishings.
• May evaluate records to forecast department personnel requirements, and to prepare budget.
• May perform cleaning duties in cases of emergency or staff shortage.