Inicio > Term: computer-telephony integration (CTI)
computer-telephony integration (CTI)
The use of a general-purpose computer to issue commands to a telephone switch to transfer calls and provide other services. Typically, CTI is used in call centers.
- Parte del discurso: noun
- Industria/ámbito: Software
- Categoría: Servicios de globalización de software
- Company: IBM
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Creador
- Peteh
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