Inicio > Term: category group for answers
category group for answers
In an answers community, a category group provides one or more categories that help organize questions for easy browsing.
If the category group contains a hierarchy, only the first-level categories display on the Answers tab. For example, if you're a computer manufacturer you might create a Products category group for your Products community that has four categories: Performance Laptops, Portable Laptops, Gaming Desktops, and Enterprise Desktops. Community members can choose one of the categories to assign to a question. Administrators create the category group and categories and then associate the category group with their answers community. An administrator defines separate categories for their ideas and answers communities.
- Parte del discurso: noun
- Industria/ámbito: Software
- Categoría: CRM
- Company: Salesforce
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