Salesforce CRM for Outlook is a Microsoft® Outlook® integration application that lets you log emails in Salesforce.com and sync calendar events and contacts between Outlook and Salesforce. com. Synced events can then be manually assigned to Salesforce.com records. Synced contacts are automatically associated with matching Salesforce.com accounts or placed in a queue to be manually assigned. Salesforce CRM for Outlook consists of a system tray program and an Outlook add-in. User settings are stored in Outlook configurations, which administrators manage in Salesforce. com. Users may be able to update certain settings in their own configurations.